Protecting Your Privacy

Protecting your privacy, along with your financial assets, is at the core of our business. You have chosen to do business with us and we recognize our obligation to keep the information you provide to us secure and confidential. Our commitment to protect your financial information will continue under the principles and online guidelines described below. 

Keeping your financial information secure

Keeping your financial information secure is one of our most important responsibilities. We value your trust and handle your information with care. Access to your accounts and information about you is limited to circumstances involving a "business need" such as when needed to maintain your accounts, to facilitate a transaction you have requested or authorized, or to otherwise meet your needs. We may also access information about you when considering a request from you for additional services or when exercising our rights under the law or any agreement with you. We safeguard information according to established security standards and procedures. Our employees are trained to understand and comply with these information principles. 

Working To Meet Your Needs Through Information

In the course of doing business, we collect and use various types of information, such as information available from public records, market research and credit reports, as well as information you provide to us (examples: applications for membership, loans and other services, pay verifications, tax information that you provide us). We use this information to assess your requests for our services: to service your accounts; to offer to you our other 3crvices that you may be qualified to receive: and to help you learn more about financial services you are interested in.

Keeping Information Accurate

Keeping your account information accurate and up to date is very important. If you ever find that your account information is incomplete, inaccurate or not current, please call or write to us at the telephone number or address listed on your account statement. We will correct any erroneous information that we maintain or report as quickly as possible. If you believe that any information on any credit report issued by a consumer credit reporting agency is not accurate you should contact the agency that issued the report. 

How - And Why - Information Is Shared

We limit who receives information and what type of information is shared. We share information with the goal of bringing you greater convenience and more choices or convenience. To assist us in offering you services, we may occasionally share information with companies that work for us, such as check-printing and data processing companies. These companies might, for example, assist us in offering you certain products and services or help us mail account statements. These companies act on our behalf and are obligated to keep the information that we provide to them confidential. Information may also be exchanged with third parties (credit bureaus and other organizations) when legally required or permitted; when you have authorized us to do so; when the information is provided by us to facilitate or complete a member initiated or approved transaction; in connection with fraud; or when a member has been informed of the possibility of disclosure for marketing purposes through a prior communication or agreement. If we receive a subpoena or similar legal process demanding release of any information about you, we will generally attempt to notify you (unless we believe we are prohibited from doing so). Except as required by law or as described above, we do not share information with other parties, including government agencies.